How you can create an Apple repair in Fixably

Fixably's workflows made Telia's technicians 40% faster.
We helped MacRent raise their
CSAT score by 10%.
5-7 mins
Fixably helps save SCOUT IT 
5-7 minutes every repair they do.

Developed for Apple Authorized Service Providers

Global Service Exchange is Apple’s single service, repair, and authorized parts management tool. It is essential for Apple Authorized Service Providers and is part of every service order completed by an AASP.

Create repairs

Order parts

Access live databases

Instant service & warranty lookups

Search & bookmark GSX articles

Initiate diagnostics


Book a demo

Appointment Scheduler

Our Apple Appointment Scheduler integration helps you manage online appointments from within Fixably. Orders are created automatically for each appointment, with details — customer name, email id, phone number, device, issue note, and so on — provided by GSX. This means short check-in times and happier customers. You can also manage cancellations and rescheduled appointments from the same repair ticket.

Apple Appointment Scheduler view in Fixably for Apple Authorized Service Providers.

Labor Reimbursement Handling

If you’ve ever spent time calculating how much Apple owes you for warranty repairs, our labor reimbursement feature will save you considerable time. It’s automated, fast, and accurate to ensure that your AASP is paid on time.

Updated GSX API Integration

Our developers keep track of all changes that Apple makes to the Global Service Exchange API, so that our customers will never have to experience downtime or accommodate for delays in accessing GSX via Fixably.