Global Service Exchange is Apple’s single service, repair, and authorized parts management tool. It is essential for Apple Authorized Service Providers and is part of every service order completed by an AASP.
Our Apple Appointment Scheduler integration helps you manage online appointments from within Fixably. Orders are created automatically for each appointment, with details — customer name, email id, phone number, device, issue note, and so on — provided by GSX. This means short check-in times and happier customers. You can also manage cancellations and rescheduled appointments from the same repair ticket.
If you’ve ever spent time calculating how much Apple owes you for warranty repairs, our labor reimbursement feature will save you considerable time. It’s automated, fast, and accurate to ensure that your AASP is paid on time.
Our developers keep track of all changes that Apple makes to the Global Service Exchange API, so that our customers will never have to experience downtime or accommodate for delays in accessing GSX via Fixably.