Your Workflows, But Better
Fine-tune your workflows with automations that reduce errors and increase speed.
You will gain unprecedented flexibility to handle a wide array of after-sales processes, including repairs, refurbishment, ITAD, diagnostics, and more.
From the dock to the repair queue
Manifests, spreadsheet imports and API connections turn every incoming batch into repair orders, one per device.
Every order keeps its manifest number and tracking, so each device traces back to its batch.
See which repair line falls behind
Each repair line runs as its own queue, from inspection through outgoing quality control.
Fixably times every status, so managers see where devices wait longest this week.
Control every part from shelf to bench
Technicians request parts from the order, and a dedicated parts team allocates and hands them over.
Missing parts move to pending purchase, and partial deliveries are received against the purchase order.
Make the Right Connections
Supercharge your efficiency with Fixably’s open REST API and webhooks to connect your ERP, CRM and partner portals.
More than 50 ready-made integrations cover accounting, shipping, payments and device diagnostics, as well as Apple GSX, Samsung GSPN and much more.
Track the Data that Matters
Gain full visibility into your operations and performance tracking, and make more confident business decisions with Fixably’s data-driven features.
Use standard reports on sales, invoices and technician efficiency, or build your own in Report Builder, such as monthly revenue per partner store, emailed on a schedule.
