Owner
Improve your business profitability
Maximize your revenue per repair with optimized macros and smart automation.
We put your customers first
Our integrated customer portal is an efficient communication tool, while you can use our email and SMS modules to reach out to customers.
Greater control of your business
Our reporting tools allow you to stay on top of your repair shop, while repair workflow data gives you useful business insights.
Keep up with Apple's requirements
Apple demands a lot of their service providers, but we keep Fixably updated so that you’re always covered.
A tool your technicians will love
Fixably is built by repair and service professionals, and we know what features make repair work easier and efficient.
Service Manager
Be on top of KPIs
The entire repair workflow can be tracked on Fixably, giving you the ability to identify bottlenecks and meet your performance goals.
Ensure that your repair shop achieves service excellence
The repair documentation process is more manageable and intuitive, reducing errors.
Manage repair technicians’ workload
Get an overview of the repair shop to assign the best technician for each repair.
Improved repair status tracking
Know the exact stage of every repair that’s happening in the store any time you want.
Better customer engagement
Automate most communication with customers so that you don’t have to waste time providing manual updates on repairs
Technician
Automated workflow that minimizes manual work
Focus on the repairs and not on the paperwork that comes with it — let Fixably automate everything that’s not.
Manage your repair orders efficiently
Our custom macros ensure that you never miss out on recording essential information from the client.
All your repair and service tools on one platform
There’s no need to switch between tools and different windows during the repair workflow — get parts and handle reporting from the same view.
Master your repair and service orders
Never miss a message from your customer or miss a service order accidentally — a simple dashboard will list all the repairs that need your attention.
Focused on Apple technicians
Our GSX integration is the best way to use Apple’s database within your repair workflow.
Office Administrator
Easier payment processes
Apart from integrations with leading-edge solutions, the Fixably workflow lets you manage all payments better.
One platform to manage all your tasks
Invoice consolidation, automated purchase invoice handling, warranty compensation check, Apple labor compensation handling — all on one platform.
Efficient accounting management
With all financials related to repairs consolidated on one platform, managing your bookkeeping becomes an efficient process.
Go digital from day one
Fixably is software you can access from anywhere — you’ll never have to losing access to your repair and service center financials.
Your Customers
Timely updates
Your customers will never have to worry about being up-to-date on the status of their repairs.
Create repairs, access history of repairs
The integrated customer portal provides all the information they want, any time and anywhere.
Support
Fixably’s service agreements support ensures that customers get the solutions they need.
