Reporting
Apple GSX
POS

A Solution Designed for Everyone

At Fixably, we work hard to improve and make our platform valuable from all perspectives. It’s not just a tool for technicians or a database to keep track of repairs. It’s everything between and around and connects the points. Fixably is an end-to-end solution to manage your repair service business.

Owner

Fixably improves the way you manage repair, improving efficiency and profitability within your service operations.
Owner
1

Improve your business profitability

Maximize your revenue per repair with optimized macros and smart automation.

2

We put your customers first

Our integrated customer portal is an efficient communication tool, while you can use our email and SMS modules to reach out to customers.

3

Greater control of your business

Our reporting tools allow you to stay on top of your repair shop, while repair workflow data gives you useful business insights.

4

Keep up with Apple's requirements

Apple demands a lot of their service providers, but we keep Fixably updated so that you’re always covered.

5

A tool your technicians will love

Fixably is built by repair and service professionals, and we know what features make repair work easier and efficient.

Service Manager

Fixably enables managers to set up processes and automations to decease errors and keep the repair queue under control.
Service Manager
1

Be on top of KPIs

The entire repair workflow can be tracked on Fixably, giving you the ability to identify bottlenecks and meet your performance goals.

2

Ensure that your repair shop achieves service excellence

The repair documentation process is more manageable and intuitive, reducing errors.

3

Manage repair technicians’ workload

Get an overview of the repair shop to assign the best technician for each repair.

4

Improved repair status tracking

Know the exact stage of every repair that’s happening in the store any time you want.

5

Better customer engagement

Automate most communication with customers so that you don’t have to waste time providing manual updates on repairs

Technician

Fixably is an integrated software solution that enables repair technicians to manage service orders more efficiently so you can focus on the repair.
Technician
1

Automated workflow that minimizes manual work

Focus on the repairs and not on the paperwork that comes with it — let Fixably automate everything that’s not.

2

Manage your repair orders efficiently

Our custom macros ensure that you never miss out on recording essential information from the client.

3

All your repair and service tools on one platform

There’s no need to switch between tools and different windows during the repair workflow — get parts and handle reporting from the same view.

4

Master your repair and service orders

Never miss a message from your customer or miss a service order accidentally — a simple dashboard will list all the repairs that need your attention.

5

Focused on Apple technicians

Our GSX integration is the best way to use Apple’s database within your repair workflow.

Office Administrator

Fixably ensures everything is tracked and logged in a way that makes it easy for everyone to follow business processes.
Office Administrator
1

Easier payment processes

Apart from integrations with leading-edge solutions, the Fixably workflow lets you manage all payments better.

2

One platform to manage all your tasks

Invoice consolidation, automated purchase invoice handling, warranty compensation check, Apple labor compensation handling — all on one platform.

3

Efficient accounting management

With all financials related to repairs consolidated on one platform, managing your bookkeeping becomes an efficient process.

4

Go digital from day one

Fixably is software you can access from anywhere — you’ll never have to losing access to your repair and service center financials.

Your Customers

Your Customers
1

Timely updates

Your customers will never have to worry about being up-to-date on the status of their repairs.

2

Create repairs, access history of repairs

The integrated customer portal provides all the information they want, any time and anywhere.

3

Support

Fixably’s service agreements support ensures that customers get the solutions they need.

Any questions or need help getting started?

Hundreds of happy repair service teams use our solution daily.