The solution for your need

It’s just as important for us that your clients benefit from the repair shop implementing Fixably

• Timely updates — Your customers will never have to worry about being up-to-date on the status of their repairs
• Create repairs, access history of repairs — the integrated customer portal provides all the information they want, any time and anywhere
• Fixably’s service agreements support ensures that customers get the solutions they need

Be on top of KPIs

• The entire repair workflow can be tracked on Fixably, giving you the ability to identify bottlenecks and meet your performance goals

Ensure that your repair shop achieves service excellence

• The repair documentation process is more manageable and intuitive, reducing errors

Manage repair technicians’ workload

• Get an overview of the repair shop to assign the best technician for each repair

Improved repair status tracking

• Know the exact stage of every repair that’s happening in the store any time you want

Better customer engagement

• Automate most communication with customers so that you don’t have to waste time providing manual updates on repairs

Easier inventory management

• All records are digital and, with GSX integration you can order parts directly from Fixably
  

Automated workflow that minimizes manual work

• Focus on the repairs and not on the paperwork that comes with it — let Fixably automate everything that’s not 

Manage your repair orders efficiently

• Our custom macros ensure that you never miss out on recording essential information from the client

All your repair and service tools on one platform

• There’s no need to switch between tools and different windows during the repair workflow — get parts and handle reporting from the same view

Master your repair and service orders

• Never miss a message from your customer or miss a service order accidentally — a simple dashboard will list all the repairs that need your attention
  

Focused on Apple technicians

• Our GSX integration is the best way to use Apple’s database within your repair workflow

Easier payment processes

• Apart from integrations with leading-edge solutions, the Fixably workflow lets you manage all payments better
  

One platform to manage all your tasks

• Invoice consolidation, automated purchase invoice handling, warranty compensation check, Apple labor compensation handling — all on one platform
  

Efficient accounting management

• With all financials related to repairs consolidated on one platform, managing your bookkeeping becomes an efficient process
  

Go digital from day one

• Fixably is software you can access from anywhere — you’ll never have to losing access to your repair and service center financials

Improve your business profitability

• Maximize your revenue per repair with optimized macros and smart automation

We put your customers first

• Our integrated customer portal is an efficient communication tool, while you can use our email and SMS modules to reach out to customers
  

Greater control of your business

• Our reporting tools allow you to stay on top of your repair shop, while repair workflow data gives you useful business insights
  

Keep up with Apple's requirements

• Apple demands a lot of their service providers, but we keep Fixably updated so that you’re always covered
  

A tool your technicians will love

• Fixably is built by repair and service professionals, and we know what features make repair work easier and efficient