Amac finds Success with Fixably's Streamlined Repair Operations Software

Amac, an Apple Authorized Service Provider and leading electronics retailer in the Netherlands, was facing challenges with their in-house repair management system. The in-house solution, while initially promising, led to ongoing development costs and integration issues, holding back Amac’s ambitious growth plans. Seeking a sustainable and scalable solution, Amac turned to Fixably, a comprehensive after-sales operations platform. COO and Director of IT Operations at Amac, Bas de Vries, shares his thoughts on the journey.