Fixably (“us”, “we”, or “our”) operates https://www.fixably.com (the “Site”) as well as the software-as-a-service application Fixably (the “Software”) available through various addresses, including but not limited to sites related to the fixably.com or sirwise.com domains, or any local installations of said software, where applicable. This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site or Software. By using the Site or Software, you agree to the collection and use of information in accordance with this policy.
Information Collection And Use
While using our Site or Software, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name and e-mail address (“Personal Information”). This policy applies to the Personal Information collected by us as a controller. Please note that we may also act as a processor of your Personal Information in connection with the provision of the Software. In such a case, your Personal Information is processed in line with applicable data protection laws and the data processing agreement entered into with the controller. Please also refer to the privacy policies of controllers for further information on the processing of your Personal Information.
We may also share your Personal Information with our trusted partners (to see a full list of our partners, please visit our website at https://www.fixably.com/trusted-partners. Our partners may use your Personal Information for:
Transfers to Third Countries
We may use partners located outside of the EEA to help us provide our Site and Software. This means that we may transfer your Personal Information to outside of the EEA for the purpose of providing our Site and Software to you.
We take steps to ensure that when your Personal Information is transferred outside of the EEA, the transfers are performed subject to appropriate safeguards such as European Commission adequacy decision and other appropriate safeguards or standard data protection clauses adopted or otherwise approved by the EU Commission in accordance with the GDPR.
Your Personal Information is retained only for as long as is necessary for the purposes the Personal Information is processed, unless longer retention is required by applicable law or where we have a legitimate and lawful purpose to do so.
Access to Your Personal Information, Correction and Right to be Forgotten
You have the right to access your Personal Information that we have collected and to receive a copy of the Personal Information you have provided to us. If you would like to have a copy of your Personal Information, please contact us at firstname.lastname@example.org. We may take a small charge for this service.
We try to make sure that your Personal Information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
You have the right to withdraw your consent regarding processing of your Personal Information and require us to erase your Personal Information from our registers. If you would like to withdraw your consent and have your Personal Information erased, please contact us at email@example.com.
Your Right to Lodge a Complaint
You have the right to complain about the way we process your Personal Information by contacting us at firstname.lastname@example.org. If you feel that your complaint has not been handled in a sufficient manner, you may complain to the supervisory authority.
Like many site operators and web software providers, we collect information that your browser sends whenever you visit our Site or use the Software (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site or Software that you visit, the time and date of your visit, the time spent on those pages, all usage of the Software and actions within it, including but not excluding all data entered into the Software and other statistics. In addition, we may use third party services such as Google Analytics and Pendo that gather, monitor and analyze data.
We may use your Personal Information to contact you with service announcements, newsletters, marketing or promotional materials and other information that we find necessary or of use to your account, business or user account when using the Site or Software.
Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive. Like many sites, we use these cookies to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site or Software.
The security of your Personal Information is important to us. However, you should remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. However, your security is paramount to us, and we have security measures in place to keep your data private once you have used or logged into our Site and/or Software. Please change your password periodically and make sure your password is complex enough to be secure. Don’t share your password with anyone under any circumstances.
Fixably Oy (Ltd.) © 2023