Integrations and an Open API

Fixably connects to Apple GSX, the carriers you ship with, the terminals you take payments on and the accounting package your finance team uses. Everything else you run connects through the open API.

What Fixably Already Connects To

Each of these removes a handover your team does by hand today: the shipping label, the invoice in your ledger, the card payment and the warranty check all come off the same order.

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OEM integrations

Apple GSX, Samsung IGSPN and Xiaomi B2X.

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Shipping and tracking

DHL, DPD, FedEx, UPS, USPS, PostNord, PostNL, Posti, Bring, InPost and TNT, with Postmen and Unifaun available as hubs.

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Payments

Stripe, Adyen, Klarna, PayPal Invoicing, Tyro, Moneris, CCV, Buckaroo, Bambora, Erply and Przelewy24.

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Accounting and ERP

Xero, QuickBooks Online, Fortnox, Procountor, PowerOffice, Björn Lundén and Codat.

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Device data and partners

Blackbelt, Phonecheck, iFreeCloud and Prolog Mobile for diagnostics. DST, ServiceInfo and Tovacom for reseller and partner work.

Sign-in and messaging

Azure and Google for single sign-on. Slack, Callpicker and WhatsApp Business for notifications and customer messages.

An Open API for Everything Else

When a system you run is not on that list, you connect it yourself. The API covers orders from creation to completion, customer records, stock levels, invoicing and payment processing, and shipping with label printing and tracking updates. Customers use it to reach accounting, ERP, CRM and ticketing systems, webshops and their own portals. The full reference is public at openapi.fixably.com.

How Customers Use the API

Three examples from businesses running Fixably today.

The API covers a great deal more.

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Invoices that reconcile themselves

An invoice raised in Fixably syncs to your ERP or point of sale, so the customer pays in the system they already use. Nobody matches records by hand.

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Service contracts that start on sale

An agreement sold through your ERP or your own portal is enrolled in Fixably and active straight away. No gap opens between the sale and the cover.

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Orders from wherever they start

Your own booking portal, a third-party connector, or a website form through a tool like Zapier. Each route creates a real order, with the device and customer details on it.

"What makes Fixably stand out is its powerful API. Our customers expect seamless data flow, real-time visibility, and direct integration into our operations. Fixably delivers on all fronts, opening up new opportunities with both existing and prospective partners."
Carlos L. Laffitte
Vice President of Business Operations
Topp Solutions
Read more

Read how Topp Solutions chose Fixably to power operations and drive growth

Features

Automation

Repair Management

Workflows & queue management based on 1M+ repairs.

GSX Integration

Apple GSX API integration for Authorized Service Providers.

Inventory & Stock

Flexible stock management to control inventory.

Customer Experience

Real-time communication for great user experience.

Reporting & Data

Financial reporting and repair shop data for smart decisions.

Point of Sale

Enhance over-the-counter customer experience.

Fixably Paperless

eSignatures, and scanning documents and capturing images with your mobile.

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API

Ready integrations, plus an open API for everything else.

Any questions or need help getting started?

Hundreds of happy after-sales service teams use our solution daily.

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