iSTYLE and K-tuin, leading Apple Reseller stores across Europe, the Middle East, and Africa (EMEA), are partnering with Fixably, a global SaaS company specializing in after-sales service management. The collaboration is part of their broader effort to optimize and scale service delivery across the organization.

As part of the partnership, iSTYLE and K-tuin will implement Fixably’s innovative after-sales platform across key service operations to unify workflows, streamline processes, and strengthen Apple service operations in their Retail operations. The move reflects iSTYLE and K-tuin’s commitment to operational excellence and providing best-in-class services across its vast regional footprint.

Partnering with Fixably is an important step in our strategy to bring smarter and sustainable service capabilities to our network. Fixably’s platform offers the flexibility and intelligence we need to meet evolving customer expectations.

“Partnering with Fixably is an important step in our strategy to bring smarter and sustainable service capabilities to our network,” said Nicolas Daher, Managing Director, at iSTYLE retail group. “Fixably’s platform offers the flexibility and intelligence we need to meet evolving customer expectations.”

Fixably’s software enables service teams to manage the full lifecycle of repair and service operations, while improving transparency, speed, and customer satisfaction.

“We’re proud to work with iSTYLE and K-tuin as they continue to lead in the region’s technology and services landscape,” said Joel Mansnerus, CEO of Fixably. “This partnership is a great example of how innovation and scale can come together to elevate the after-sales experience.”