Basic
Premium
Enterprise
Apple GSX
Integrations
Workflow & Automation
Customer Communication
Support & Enablement
Apple GSX Integration
SMS
One-Way SMS
Two-Way SMS
Two-Way SMS
Accounting Integrations
Basic Workflow Automations (Device Check-In & Pick-Up)
Platform Configuration by Fixably
Apple Purchase Invoice Handling
Payment Integrations
Stripe
Stripe, Moneris, CCV Payments
Stripe, Moneris, CCV Payments
Custom Workflows
Up to 5
Unlimited
Onboarding & Training
Up to 4 Training Sessions
Up to 4 Training Sessions
Custom
Direct Messaging
Labor Reimbursement Handling
Online Payments
Batch Import & Edit
Implementation Kickoff Session
Shipping Integrations
Custom Fields
Customer Portal
Apple Appointment Scheduler
Account Management
Customer Success Team
Customer Success Team
Dedicated Customer Success Manager
Fixably Paperless
e-Signature for Order Confirmation
e-Signature for Order Confirmation, Attach Photos
e-Signature for Order Confirmation, Attach Photos, Attach Supporting Documents (Consumer Law Claim, Loaner Device Handling)
Technical Support Level
Standard
Standard
Premium Support, 24/7 Critical Incident Coverage
Google Maps Address Lookup
B2B Service Contracts
Quarterly Business Reviews
Slack Integration
Fixably API Access
Business Reports
Standard Templates
Custom Reports
Custom Reports