Basic

Designed to work with OEM-authorized service demands

Custom

$12000 / year

$6000 / year

Up to 6000 repairs per year

One location

Up to 10 users

Premium

All you need to scale your authorized repair and service business

Custom

$12000 / year

$6000 / year

Up to 12000 repairs per year

Up to five locations

Up to 50 users

Enterprise

Large operations that need advanced optimizations

Custom

$12000 / year

$6000 / year

Custom

Basic
Premium
Enterprise
Apple GSX

Apple GSX

Integrations

Integrations

Workflow & Automation

Workflow & Automation

Customer Communication

Customer Communication

Support & Enablement

Support & Enablement

Apple GSX Integration

Apple GSX Integration

SMS

SMS

One-Way SMS
Two-Way SMS
Two-Way SMS
Accounting Integrations

Accounting Integrations

Basic Workflow Automations (Device Check-In & Pick-Up)

Basic Workflow Automations (Device Check-In & Pick-Up)

Platform Configuration by Fixably

Platform Configuration by Fixably

Email

Email

Apple Purchase Invoice Handling

Apple Purchase Invoice Handling

Payment Integrations

Payment Integrations

Stripe, Tyro
Stripe, Tyro, Moneris, CCV Payments, Nets
Stripe, Tyro, Moneris, CCV Payments, Nets
Custom Workflows

Custom Workflows

Up to 5
Unlimited
Onboarding & Training

Onboarding & Training

Up to 4 Training Sessions
Up to 6 Training Sessions
Custom
Direct Messaging

Direct Messaging

Labor Reimbursement Handling

Labor Reimbursement Handling

Online Payments

Online Payments

Batch Import & Edit

Batch Import & Edit

Implementation Kickoff Session

Implementation Kickoff Session

Shipping Integrations

Shipping Integrations

Custom Fields

Custom Fields

Customer Portal

Customer Portal

Apple Appointment Scheduler

Apple Appointment Scheduler

Account Management

Account Management

Customer Success Team
Customer Success Team
Dedicated Customer Success Manager
Fixably Paperless

Fixably Paperless

e-Signature for Order Confirmation
e-Signature for Order Confirmation, Attach Photos
e-Signature for Order Confirmation, Attach Photos, Attach Supporting Documents (Consumer Law Claim, Loaner Device Handling)
Technical Support Level

Technical Support Level

Standard
Standard
Premium Support, 24/7 Critical Incident Coverage
Google Maps Address Lookup

Google Maps Address Lookup

B2B Service Contracts

B2B Service Contracts

Quarterly Business Reviews

Quarterly Business Reviews

Slack Integration

Slack Integration

Fixably API Access

Fixably API Access

Business Reports

Business Reports

Standard Templates
Custom Reports
Custom Reports
Legal & Security Review

Legal & Security Review